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Reservation and Cancellation Policy

 

Check-In Time: 1 PM onwards

Check-Out Time: 11 am

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We are an adult couple-friendly hotel. Both guests must present valid photo IDs, and both should be above 21 years of age as per law. Please carry a valid government-issued photo identity and address proof with you for the Check-In procedure. Note that PAN Cards are not accepted as a valid Identity Card.

 

The Credit/Debit Card holder must be one of the travelers if you have booked with us using any of these cards. We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservation contains or is a result of a mistake or error.

 

Breakfast Timings: 7:30 AM – 10:30 AM

All requests outside these hours will be chargeable.

 

Refund Policy

 

Cancellation Charge (For Online and Offline Booking):

 

Less than 72 hours prior to the arrival date & time: No refund.

More than 72 hours prior to the arrival date & time: 30% of the total tariff will be charged as a cancellation fee.

Refunds will be processed within 5-7 working days.

 

Amendment Policy

 

Any amendment made more than 72 hours prior to the arrival date & time will incur a 30% amendment charge on the total tariff, subject to availability and the applicable rate of the revised date.

No amendments will be allowed less than 72 hours prior to the check-in date & time.

Pets are not allowed.

03592 - 209377 / 204355
9434132377 / 9434169663

GANGTOK 
Before Sangram Bhawan, Development Area, Jiwan Theeng Marg,  Gangtok, Sikkim 737101

PELLING 
Lamathang, Naku - Chumbong, Pelling, Sikkim 737113

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